Privacy Policy

BathStar Inc. respects your privacy and is committed to protecting the personal information of our customers, prospective customers, and website visitors.

The trust placed in us by our customers is extremely important to our business. We take reasonable steps to responsibly collect, use, protect, and manage personal information.

BathStar Inc. does not sell or rent customer personal information. We do not provide personal information to unrelated companies for their own marketing purposes. We do not maintain or distribute a newsletter mailing list.

This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, request a consultation, interact with our advertisements, or use our services.

We may collect personal information that you voluntarily provide when you:

• Request a quote or consultation
• Complete a website or advertising form
• Schedule an appointment
• Contact us by phone, email, text message, or through our website
• Engage BathStar Inc. for renovation services

Information may include:

• Your name
• Email address
• Telephone number
• General location or service address
• Information about your renovation project
• Preferred appointment date or time
• Any other information you voluntarily provide to us

We only seek to collect information reasonably necessary to respond to your inquiry or provide our services.

Our website may also automatically collect limited technical information, such as browser type, device information, IP address, website activity, and similar information through cookies and analytics technologies.

We may use personal information to:

• Respond to inquiries and consultation requests
• Schedule and confirm appointments
• Prepare estimates or proposals
• Communicate about a renovation project
• Provide customer service
• Send appointment reminders and service-related communications
• Follow up regarding a request for our services
• Improve our website, advertising, and customer experience
• Maintain necessary business records
• Meet legal or regulatory obligations

We will not use your personal information for purposes unrelated to those for which it was collected without obtaining appropriate consent where required.

BathStar Inc. does not sell, rent, or trade customer personal information.

We do not provide customer information to outside companies for their own advertising or marketing purposes.

In limited circumstances, information may be processed by service providers that assist us in operating our business, such as website hosting, customer relationship management, communications, scheduling, analytics, advertising, or technology providers.

These providers are used only where reasonably necessary to provide or support our services and are expected to handle information appropriately.

We may also disclose information where required by law, regulation, court order, or another lawful requirement.

If you provide your telephone number or email address when requesting information or scheduling a consultation, BathStar Inc. may contact you regarding your inquiry, appointment, estimate, or project.

Where required, promotional electronic communications will only be sent with appropriate consent.

For SMS communications:

• Message frequency may vary.
• Message and data rates may apply.
• Reply STOP to opt out of SMS communications.
• Reply HELP for assistance.
• Mobile information will not be sold or provided to third parties for their own marketing purposes.

You may also contact us at info@bathstar.ca to request that we stop sending promotional communications.

Our website may use cookies, pixels, and similar technologies to understand how visitors use our website and to measure the effectiveness of our advertising.

These technologies may be used for:

• Website functionality
• Website traffic and performance measurement
• Analytics
• Advertising measurement
• Improving our website and marketing

You can control or disable cookies through your browser settings. Certain website features may not function as intended if cookies are disabled.

BathStar Inc. takes reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, use, disclosure, alteration, or loss.

Access to personal information is limited to individuals and service providers who reasonably require it for legitimate business purposes.

No electronic system or method of transmitting information over the Internet can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain appropriate business records, provide our services, or satisfy legal and regulatory requirements.

When information is no longer reasonably required, we may securely delete, anonymize, or dispose of it.

You may contact BathStar Inc. to:

• Ask what personal information we hold about you
• Request correction of inaccurate information
• Withdraw consent where applicable
• Request deletion of information where appropriate
• Ask questions about how your personal information is collected, used, or protected
• Opt out of promotional communications

Requests may be submitted to info@bathstar.ca.

Certain information may need to be retained where required for contractual, legal, accounting, warranty, or other legitimate business purposes.

BathStar Inc. is committed to respecting the privacy of individuals and recognizes the importance of the appropriate management and protection of personal information.

Customer trust is essential to our success. We will continue to take reasonable steps to protect that trust and responsibly manage information provided to us.

BathStar Inc. may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices, or legal requirements.

The most current version will be posted on this page with an updated Last Updated date.

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact:

BathStar Inc.